Thank you for shopping with Multani Khussa House. This Shipping Policy explains how we process, ship, and deliver your orders across Pakistan.

1. Delivery Locations

We deliver nationwide across Pakistan, including all major cities, towns, and remote areas.

2. Delivery Time

Our standard delivery time is:

• 3–5 working days for major cities (Lahore, Karachi, Islamabad, Multan, Faisalabad, Rawalpindi, etc.)

• 5–7 working days for other regions in Pakistan

Delays may occur due to weather, road conditions, courier issues, or public holidays.

3. Shipping Charges

Shipping charges depend on:

• Your location

• Courier service rates

• Weight of the parcel

You will see the shipping cost at checkout before confirming your order.

4. Order Processing Time

• Orders are processed within 24–48 hours after confirmation.

• Orders placed on weekends or public holidays are processed on the next working day.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for all orders.
Please make sure to:

• Provide the correct address

• Keep the cash ready when the courier arrives

Refusing COD parcels repeatedly may result in order cancellation or blocking from future purchases.

6. Order Tracking

Once your order is dispatched, you will receive a:

• Tracking number

• Link or instructions to track your parcel

• Notification via WhatsApp or SMS

You can follow the shipment status until delivery.

7. Wrong or Incomplete Address

If the provided address or contact number is incorrect, your order may get delayed or returned.
Please double-check your information before placing an order.

8. Damaged or Open Parcels

If your parcel arrives damaged, opened, or tampered with, please refuse to receive it and contact us immediately for assistance.

9. Multiple Items Orders

Orders with multiple items may arrive in separate packages depending on stock availability and warehouse location.