Privacy Policy

At Multani Khussa House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

 Information We Collect

We collect the following types of information to provide you with a smooth shopping experience:

a. Personal Information

When you place an order or fill out a form, we may collect:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Payment details (Cash on Delivery or transfer confirmation)

b. Device Information

We may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Pages you visit on our website

This helps us improve website performance and user experience.

 How We Use Your Information

We use your personal information to:

  • Process and deliver your order

  • Communicate with you regarding your purchase

  • Send updates, confirmations, and tracking details

  • Improve our store performance and customer service

  • Prevent fraud or unauthorized activities

We do not sell, trade, or share your information with unrelated third parties.

Payment Safety

We offer Cash on Delivery (COD) and secure digital payment options such as bank transfer, Easypaisa, and JazzCash.
We do not store your bank or mobile wallet details.

 Sharing Your Information

We may share your details only with trusted third parties such as:

  • Courier companies (for delivery)

  • Payment partners (for transfers)

These providers use your information only to complete your order.

 Cookies & Tracking

Our website uses cookies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website performance

You can disable cookies from your browser settings anytime.

 Data Protection & Security

We use secure systems to protect your data.
Your personal information is stored safely and accessed only by authorized team members.

Your Rights

You have the right to:

  • Request access to your personal data

  • Ask for correction of incorrect information

  • Request deletion of your data (unless required for order records)

To exercise these rights, contact us through WhatsApp or Email.

 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.